FAQs
MY ACCOUNT & MY ORDER
How will I Receive My Order?
Your order will be shipped to the address you provided. We use trusted courier services to deliver your order directly to your doorstep. All items are packed in fully sealed packages to ensure they arrive in perfect condition.
How can I get assistance if I need it?
Click here to Track Your Order. If you encounter any issues or need further assistance, please contact us on WhatsApp or email us at support@thewolfcloth.com, and we'll be happy to help.
PAYMENT & RETURN
Are there any Cash Collection Charges?
For COD orders only, a Cash Collection Charge of INR 100 per order will be applied.
Are there any hidden charges?
There are no hidden charges. You pay only the amount shown in your order summary. All products include taxes.
What is your return policy?
We offer a hassle-free return policy for 7 days from the date of delivery. To be eligible for a return product(s) must be in their original condition with all tags intact.
LEGITIMACY & RELIABILITY
Is Wolf Cloth a Genuine and Legit Website?
Yes, The Wolf Cloth is a legitimate fashion e-commerce website headquartered in Firozabad, India. With a trusted reputation among over 3 million customers across tier II, III, and IV cities, we adhere to all Indian e-commerce protocols and policies. We constantly adapt to market trends to meet your fashion needs.
The Wolf Cloth ensures a secure shopping experience through advanced encryption systems that protect all transactions. In case of any issues with incorrect or damaged products, our dedicated customer service team is available to assist with returns, exchanges, or refunds according to our policy.
Is The Wolf Cloth Real or Fake?
The Wolf Cloth is a genuine and trustworthy brand offering affordable and stylish fashion. We are committed to delivering quality products that reflect the latest trends. Shopping with us means you can expect real, high-quality items and a reliable customer experience. We recommend using The Wolf Cloth's official website or mobile app to ensure product authenticity and avoid counterfeits.
Is It Safe to Buy Clothes from the The Wolf Cloth Website? Are the Products of Premium Quality?
The Wolf Cloth is committed to providing a safe and secure shopping experience. Our website and mobile app use the latest HTTPS technology and Secure Sockets Layer (SSL) encryption to protect your data and transactions. We partner with leading payment gateways to ensure your information remains confidential and secure.
We also prioritize the quality of our products, using premium materials while maintaining affordability. Our packaging ensures your orders arrive damage-free, and our customer support team is dedicated to assisting you with returns and refunds as per our policy.
